Digital Office Essentials: Empowering everyday users within the Hospitality Industry

• September 2, 2025
• Andrew

Training Provider

Eman Mangion

Target Group / Theme

Support the Digital Literacy of the General Public

Course dates

22th September 2025 from 14:30–16:00

29th September 2025 from 14:30–16:00

6th October 2025 from 14:30–16:00

13th October 2025 from 14:30–16:00

20th October 2025 from 14:30–16:00

Sessions

5

Course Description:

This course is designed to equip hospitality professionals with essential digital skills using widely-used software tools such as Microsoft Word, Excel, and PowerPoint. The course also introduces key digital communication and collaboration tools, including email use and cloud-based file sharing, to support efficient team coordination and customer service.

Weekly Breakdown

Week 1 – Introduction to Word Processing Tools

Focus: Basic document creation and text formatting using Microsoft Word.

Topics: Document setup, typing and editing text, formatting paragraphs, saving and organizing files. Participants will learn the basics of creating and formatting documents using Microsoft Word, including typing, editing text, formatting paragraphs, and saving files. This can be applied to tasks such as writing guest letters, staff notices, or internal reports.

Week 2 – Microsoft Word: Document Structure and Design

Focus: Enhancing documents with layout elements.

Topics: Inserting tables and images, using headers and footers, preparing documents for printing or digital sharing. Participants will learn how to insert tables and images, use headers and footers, and prepare documents for printing or digital sharing—useful for creating menus, schedules, or branded communication materials.

Week 3 – Introduction to Spreadsheets (Excel Part 1)

Focus: Entering and managing data in spreadsheets.

Topics: Navigating Excel, formatting cells, using basic formulas (SUM, AVERAGE), understanding rows and columns. Learners will explore how to navigate Excel, format cells, and use simple formulas like SUM and AVERAGE. These skills are ideal for managing bookings, inventory, or staff rosters.

Week 4 – Working with Data (Excel Part 2)

Focus: Organizing and visualizing data.

Topics: Sorting and filtering, creating basic charts, working with templates for budgeting or planning. Participants will learn how to sort and filter information, create basic charts, and use templates for tasks such as budgeting or event planning—supporting more efficient and organised hospitality operations.

Week 5 – Introduction to Presentation Tools (PowerPoint)

Focus: Creating and delivering basic slide presentations.

Topics: Slide layout and design, adding text and images, using themes and transitions, presentation best practices. Learners will design slides with text and images, apply themes and transitions, and learn basic presentation techniques. This is helpful for staff briefings, event proposals, or showcasing hospitality services to clients.

Delivery Method

Online Session

Registrations for this course are now fully booked